Request a return
- Click here to log in to return
- Sign in to your account by entering your email address and clicking Next.
- Check your email account and copy the six-digit verification code from the email sent by the store.
- Go back to the online store and enter the verification code.
- Click on the order you want to return.
- If the order contains multiple items, select the ones you want to return.
- Select a return reason.
- Add a note for the shop if required.
- Click “Request a Return.”
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If the request is approved and the item needs to be returned, you will receive an email with shipping instructions.
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Once the product has been returned, you will receive a refund.